Needless to say, I myself went into a personal tailspin. LinCare ranks 47th among Home Care sites. The blond girl serving north CT nearly yanked me off my porch, trying to take the resperator i needed to live from me 2 days after leaving hospital, all over an insurance error. Contact Us. Electronic Prescriptions and Electronic Ordering, RX Unit of Measure Quantity Conversion Chart. We understand that every patient is unique there's no such thing as a one-size-fits-all approach to oxygen therapy. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. but is solely provided for additional information. The current call time waiting is 20 minutes and still going. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. Starting off with the loss of a grandchild, next with the suicide of our son, and then the sudden loss of my father and with that a family blow out over monies. An important aspect in defining the use of durable medical equipment is that the devices or supplies are intended for "extended or everyday use". Living with speech disorders can be isolating, which is why we are committed to helping you gain the power to communicate and connect. Our kits, educational resources, and specialty dressing options help make performing wound care at home simple and effective. This icon indicates that you are leaving the Company's website. Headquarters. We measure real results based on patient feedback and experiences. With no updated prescription (greedy) All of a sudden lincare want fill my order. It has been several years and I can't recall why I stopped but given my seven calls at one per week I am beginning to think the lack of response in carrying out my neurologist's order from 3/2016 may have been similar to when I stopped with them several years ago. They may have to hire additional staff to do this. I would like to be able to access the past year of billing and payments. I have called on a daily basis for 15 days, only for calls to be 'dropped' or not answered, I am writing to their customer service department and making a minimal payment until I hear from them. Frequent self-INR testing can also minimize the risk of bleeding and clotting. I am appalled at the attitude of this person and I hope it's not a reflection company wide. This is the most inept company I have ever seen in my life. I refused to pay anything, because it was not my fault and it was only their responsibility! Liquid oxygen and liquid oxygen vessels: portables (including high-flow . Tina came out from office said we are so sorry that no one called you back she made call to doctor and was so understanding. Been trying to call them to get a status update on my machine that was supposed to be ordered almost two months ago. LinCare has a rating of 1.46 stars from 686 reviews, indicating that most customers are generally dissatisfied with their purchases. I had my machine for about a year when I try to order a new mask .they had stop recording me and didn't call me now I have to wait now until I get appointment to check out my machine and then hope fully the insurance will accept my usage so I can get a new mask this could take weeks .They never answerer their phones there Its not a professional place to go to I'm sorry for my commitments but its true . Claim it and get a lot of features. Whether you have questions about our products and services, or need assistance regarding your treatment or therapy, our team of health specialists is here to help. She (Cathy) became extremely rude and told me she would need to check with her billing and get back to me. One the 14th of December I contacted your Visalia office to see about getting supplies once again now that I have insurance. I've switched companies and I can't get new tubing cause they charged my Insurance for something I never received. My advice to othersGo to any other supplier for your CPAP supplies. That was done and AMERICAN HOMEPATIENT said that they would send a request for my sleep study and any other paperwork that way needed to transfer. High Frequency Chest Wall Oscillation (HFCWO). Thanks, Milena Alexander, Issaquah WA Should you have any other questions, please contact me at [protected]. Posting a thorough return policy can help you reduce that percentage and retain more customers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When you join forces with Lincare, know that you won't be treated like a number. Business Incorporated: WA state. 4th time, the person handling my account does not work there anymore but I will get a call back from the new account manager. Non-invasive and invasive home ventilation can reduce the effort needed to breathe for patients with chronic respiratory failure. When I received their bill for the accumulative remaining charges, it was a surprise, to say the least. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Good luck to us I guess. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, They are worthless and have been billing my, Unfortunate I can't leave a negative 5 star review that they deserve. and. We use cookies to understand how users engage with our website. This complaint was posted by a verified customer. He also collects a co-pay for the insurance I have and there isn't one. Most insurers, including Medicare, Medicaid, and private insurance carriers, offer some degree of coverage for durable medical equipment. During one of my last calls, concerning a portable concentrato, I overheard the girl in the office saying that their account with the purveyor was on hold and they couldn't order anything. And as I told Cathy I do once again have insurance. Now she told me my acct was inactive due to no activity! Lincare employs strenuous infection control protocols to ensure that your safety and well-being remain intact. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. Lincare decided to show up with no warning while my mom was home alone and took her oxygen concentrator AND her nasal cannula. We offer a variety of home health care services so you can find the one that best fits your needs and lifestyle. Now you can get reliable, real-time results from home. 2023 Lincare Holdings Inc. All rights are reserved. (Depending on the circumstances of your return a nominal shipping and handling charge may be required.) I was told that someone would be out to look at it. Our comprehensively trained dieticians help feed those who can't consume the calories they need. Our Continuous Positive Airway Pressure (CPAP) machines help keep your airways open at night. Its been nothing but confusion since receiving my new machine. but eventually, a couple of months ago, I spoke to someone in their billing department and explained their mistake. Please read our. CPAP suppliers that are not contracted providers under the Medicare Competitive Bidding program may have elected to discontinue furnishing items to Medicare beneficiaries in the affected competitive bidding area. This icon indicates that you are leaving the Company's website. Lincare's breathing treatments, which include home health equipment such as nebulizers and medication, are available to use for various ailments, including COPD and asthma. Centralize your patient forms and documents, including Assignment of Benefits (AOB), financial hardship, disclosure and consent form (DCF), and more. The Lincare Patient Portal is our online system that gives you access to everything you need to keep your treatment on track and up to date. But to be fair I did not call the local office but when they called me it was to to tell me that their guy told him that I said it would be alright not to replace the concentrator that night. They advertise that they offer CPAP machine repair or rental while your machine is under repair. I have called lincare in chelmsford ma six times to check on the status of my portable concentrator. At least call me and inform me you do not want me as a customer. Give me a break! For residents with chronic breathing disorders, our long-term care services may help them achieve a higher health-related quality of life. have been waiting for 11 months for my portable machine was told 2 months left message no call backs talk to operater said will get call back never happens. I don't care and I am not paying for that! DME is covered under many insurance plans, including. Date was 12/16/2015, time 2:15- 2:30 pmDelivery driver was an a** was telling me what I needed for oxygen, finally was able to get some o2 bottles from him but he said that 8 bottles is all I will get for my 2 week stay and he won't be back. Please read our Cookie Policy to learn more. Thank you Disgruntled Brian Lord. The manufacturer determines if the item will be replaced or repaired, CPAP.com cannot supersede the manufacturers decision. It was a struggle to get the supplies back from the company. 13235 N Promenade Blvd, Stafford, TX 77477. Patients with chronic respiratory conditions often feel there's little hope in regaining the quality of life they once enjoyed. Arthur Roberts The following billing statement was not only rude & insensitive, it was threatening to damage my credit rating if I didn't pay up immediatelyNo normal thank you for your payment or appreciation of my business, & no mention of my previous 2 paymentsSo I called the customer service line to complain, & was told that the person who sent me those rude letters was no longer working for them, but the man I was speaking to was rude too, so I just hung up, & thought perhaps things were going to get better, now that the troublemaker was gonebut I was wrongIt's now well into March, & I haven't received anything from Lincare, so I'm guessing they are holding all billing activities for another full year, & will likely send me one big bill at the end of the year again. I'm so glad to have them in my area. Each time I call there is either a reason no RT could come for an interview-"he was fired" or "we will get back to you" or "I am not usually at this station but I will call you about this before I leave the office ". Is this your company? Despite me having good insurance, I've decided to not go through it regarding my bipap machine. I am on a fixed income, & the total remaining bill was higher than I could pay in one lump sum, so I decided it would be reasonable to pay it in three installments. Meantime, I have horrendous headaches every morning, my blood pressure is up over 170/75 and I am exhausted by my severe sleep apnea.

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