14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False (Key not present.) Follow, to receive updates on this topic. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. (Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginFull not present or cannot be accessed. Step 1: Open Device Manager by right-clicking on the Start menu button and then clicking Device Manager. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} Contact your system administrator for further assistance." Error 2: "Unable to connect to the server. 14:52:20: Information - CApp::RequiresAdminPrivileges(3652) - The required permission for this installation is Per Machine. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = ProductPermission, Value = Permachine Upvote if you found this answer helpful or interesting. 14:52:19: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = ICA_Client, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi, InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-ICAWebWrapper-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Behavior on unsupported Citrix Receivers or Citrix Workspace apps - Applications with App Protection policies are not enumerated. 14:52:19: Information - CApp::InitializeResourceModule(2023) - Processing Resource Module Path: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US Some of the Cloud Software Group documentation content is machine translated for your convenience only. 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(230) - process terminated with exit code= 1627 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = vc_redist.x86.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\vc_redist.x86.exe 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract (Key not present.) 14:52:20: Information - CApp::KillRunningCtxProcesses(4106) - User is admin terminating the USB services. (Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginPackWeb not present or cannot be accessed. Double-click this value and set this value to 1 (decimal) or 0x1(hexadecimal). [CVADHELP-20776], Compared to: Citrix Workspace app 2203.1 LTSR. (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_it.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_it.xml As a result, the authentication window fails to appear. 14:52:20: Information - CApp::IsRequireToInstallVCRedist(2556) - Checking for installed VC Redist 14:52:37: Information - CApp::KillRunningCtxProcesses(4106) - User is admin terminating the USB services. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_ko.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_ko.dll 15:00:14: Information - CInstallationManager::InstallComponent(2831) - InstallComponent complete for ReceiverInside. (Key not present.) 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US\TrolleyExpressUI_en.dll 14:52:37: Information - FixCacheOfflinePluginRedistForCPR227754(3749) - Checking the vcredist MSI name key Roughly every 2 weeks. 14:52:30: Information - AppProtectionHelper::isAppProtectionInstalled(377) - Check is AppProtection Installed Citrix Desktop Services for XenDesktop uses the 64-bit version of .NET Framework. 14:52:37: Information - CInstallationManager::Install(86) - Running core Install method. ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGA DE GOOGLE. I keep running into a message error of "Service 'App Protection Service" (entryprotectsvc) failed to start. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. 14:52:37: Information - CApp::KillRunningCtxProcesses(4089) - KillRunningCtxProcesses DriverView - Free - utility displays the list of all device drivers currently loaded on your system. 14:52:19: Information - CConfigurationManager::LoadImages(657) - Image: Key = HeaderLogo, Path = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\headerlogo.bmp The documentation is for informational purposes only and is not a 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {4D46B3A6-67F5-4385-86D2-8E769EA07827} 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} Please contact your administrator. 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. As a result, you might later be able to start Citrix Workspace app without entering any credentials. (Key not present.) 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(228) - triggered termination of process redirector.exe 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} Welcome to the Citrix Discussions. 14:52:20: Information - CPreserveRegistry::ParsePreserveXML(84) - Preserve XML Path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:20: Information - StopDriverFilterService(3950) - OpenService(ctxusbr) failed 1060 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} The development, release and timing of any features or functionality The Citrix Discussions Team. 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False My computer is running almost 24/7 and is rock-stable. 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:34: Information - CAppProtectionDialog::OnInitDialog(101) - In CAppProtectionDialog::OnInitDialog() Citrix Workspace On the next screen, select the Driver tab and click on Roll Back Driver option. Getting the following error at workspace update: Windows account is admin. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = DesktopViewer.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = SSONWrapper.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi 14:52:20: Information - CApp::KillRunningCtxProcesses(4138) - KillRunningCtxProcesses successful 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract When you access a VDA for the first-time using Citrix Workspace app for Windows version 2112 or later, the following security message might appear: An Online Application is attempting to access information on a device attached to your computer HDX File Access. [CVADHELP-20162], Citrix Workspace Updater service might fail to start resulting in installation failure. (Key not present.) 14:52:20: Information - CComponent::Initialize(474) - Exe path of CitrixWorkspaceBrowser is C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe Verified that the Windows Management Instrumentation Service is running. Note: If Roll Back Driver option is not available, windows . Error = 2, Hence searching in HKCU) When the machine restarts, verify that the Citrix Desktop Service starts or restarts. Here is the error log: 14:52:19: Information - CApp::InitializeLog(1838) - * Version: 22.4.1.62 [CVADHELP-20016]. 14:52:20: Information - GetPidForGUIDCode(3528) - PID for given GUID is 9B123F490B54521479D0EDD389BCACC1 14:52:19: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_en.dll 14:52:37: Information - StopDriverFilterService(3950) - OpenService(ctxusbm) failed 1060 Citrix team is aware of this issue and is working on priority to resolve it. 14:52:19: Information - CApp::IsProcessRunning(4175) - IsProcessRunning successful: return value 0 (Key not present.) There was an error while submitting your feedback. 14:52:34: Information - CMainDialog::CMainDialog(97) - Skip SSON dialog. 14:52:30: Information - AppProtectionHelper::isProductInstalled(440) - return value is: 0 14:52:19: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8} 15:00:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Are you sure you want to cancel? 14:52:34: Information - CMainDialog::IsSystemInDomain(231) - The system isn't joined in any Domain This issue occurs while authenticating to Workspace (cloud) store. 14:52:20: Information - CPreserveRegistry::CreateBackupRegistryKeysFolder(304) - Registry backup folder is created in HKCU 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. Please try again, Citrix Workspace app 2203.1 LTSR for Windows, Citrix Workspace app 2203.1 LTSR CU3 for Windows, Citrix Workspace app 2203.1 LTSR CU2 for Windows, Citrix Workspace app 2203.1 LTSR CU1 for Windows, When a Microsoft Outlook reminder appears during a Microsoft Teams call, a black square is displayed on the shared screen of Microsoft Teams. 14:55:12: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:37: Information - StopDriverFilterService(4071) - The specified service ctxusbm does not exists as an installed service Restarted it. Citrix Workspace app authentication might fail after initialization when attempted using a smart card through Citrix Gateway. 14:52:19: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {29DD2754-8167-4771-B9F1-A65563BC28E9} [CVADHELP-19168]. 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. 14:52:20: Information - CApp::IsDotNetInstalled(2543) - The.NET Framework requirement satisfied The official version of this content is in English. Navigate to Computer Configuration > Windows Settings > Security Settings > Local Policies >User Rights Assignment. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_it.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_it.rtf Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content. 14:52:19: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 I was using the default settings recommended by my motherboard, so 3200 MHz with 14-14-14-34 timings at 1.35V. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {70755658-255B-4EA6-BF8F-7188BDCFF7D0} 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = ICA_Client, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi, InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-ICAWebWrapper-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - StopDriverFilterService(4071) - The specified service ctxusbm does not exists as an installed service 14:52:37: Information - AppProtectionHelper::isAppProtectionCommandLineConfigured(393) - Checking commandline configuration for AppProtection 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = Publisher, Value = Citrix Systems, Inc. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_en.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_en.xml And the installation process went through without any error message You will be able to leave a comment after signing in. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Installation of the .NET based software results in the failure of the Citrix Desktop services to start or restart. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_it.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_it.dll This article has been machine translated. 14:52:37: Information - CComponentManager::DeselectComponentsPerCommandlineOptions(473) - Found HKLM Registry key entry for install path of Ica Client in HKLM 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = MicrosoftEdgeWebview2Setup.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\MicrosoftEdgeWebview2Setup.exe (Key not present.) 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = DUalMode, Value = Install [CVADHELP-19853], When using Citrix Workspace app 2204.1 or later, the session might disconnect. 14:55:12: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {5D3B2CB4-46E9-4DE5-9E76-0FE220F4D172} described in the Preview documentation remains at our sole discretion and are subject to 14:52:20: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {776B5739-C45E-49F5-8170-DD9729019299} 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = dualpk.cab, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\dualpk.cab 14:52:20: Information - CApp::ReadInstalledPackageVersion(2462) - No existing package. 14:54:29: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1034) - Cannot open existing package Software\Citrix\Receiver. 14:52:20: Information - CApp::IsDiskSpaceAvailable(422) - Disk Space Available 663698493440 Bytes 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_nl.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_nl.dll To use our site, please take one of the following actions: Thank you, Tried killing all the Citrix Workspace processes while not connected to remote desktop (no success), Tried updating all the drivers to the latest version (no success), Windows 10 is always updated to the latest available version (no success), Citrix Workspace version: 21.5.0.48(2015), Citrix HDX RealTime Media Engine version: 2.9.0, Windows version: Windows 10, 10.0, version 2009, build: 19043, Motherboard: ASUSTeK COMPUTER INC., ROG ZENITH EXTREME, CPU: AuthenticAMD AMD Ryzen Threadripper 2950X 16-Core Processor 8664, level: 23, Upgrade your version of Internet Explorer. 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version You can find more information, Install the Google browser. 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1761) - UpgradeCode= {F1A0AE61-3AE6-47D8-A089-BD4A04802CEA},Name=CitrixHDXMediaStreamForFlash-ClientInstall 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = PreserveOnUninstall-Install.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml Verify that you have sufficient privileges to start system services. After you successfully log on using Citrix Workspace app, an incorrect sign-in prompt with this message might appear: You must sign in to access Citrix Workspace. 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False With this fix, the preferred webcam will be the only available webcam in the user session. If the browser name (BrowserName) of a published application contains multibyte characters, the application might fail to launch. (Key not present.) 14:52:19: Information - CConfigurationManager::LoadImages(657) - Image: Key = SideBarBackground, Path = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\sidebarbackground.bmp 14:52:20: Information - CApp::InitInstance(1223) - CApp:: Starting the Exporting of the Settings which needed to be preserved 14:52:37: Warning - CProcess_Execution_help::Execute_IcaconfEXE(494) - Unable to get Binary path In previous versions, this message was present only during the first access to each published resource in a Delivery Group and not every VDA. Thanks for your feedback. [CVADHELP-21324], You might experience delay in enumerating apps and starting apps or desktops when using SSON in an environment that has no active access to external sites. 14:52:20: Information - CApp::IsAdminUpgradeOverUser(3540) - Check whether Admin upgrade is trigger over user installation. For months I have been getting BSOD's on my computer. 14:52:30: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = BrowserEngine, Name = , Family = , Version = 22.3.2.1, GroupID = XenAppSuite, DisplayName = BrowserEngine, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {CD29FC30-092F-4B47-82C8-F08F36863C45}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\CtxBrowserInstaller.msi, InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-CtxBrowserInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False (Key not present.) 14:52:19: Information - CApp::InitializeResourceModule(2035) - Resource Module Path 2: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\TrolleyExpressUI_en-US.dll (Key not present.) [CVADHELP-22131], Compared to: Citrix Workspace app 2203.1 LTSR CU1. Verified from Control Panel - Administrative tools - Local Security Policy - Local Policies - Security Options = that these again match machine where it works. 14:52:20: Information - CApp::IsUserUpgradeOverAdmin(3602) - Receiver Details from the installed msi(ICAWebWrapper):m_PUInstalledClientProductcode=,m_PMInstalledClientProductcode= Transform File Name = SelfServicePlugin.mst 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EnvInfo.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EnvInfo.dll 14:52:34: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. (Key not present.) You agree to hold this documentation confidential pursuant to the I'm not 100% positive, but the problem is solved. 14:52:20: Information - CApp::IsAdminUpgradeOverUser(3550) - Checking for registry key path SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\9B123F490B54521479D0EDD389BCACC1 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_zh-CN.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_zh-CN.rtf