If you are traveling with a working service dog that meets the requirements We are flying from the US in November to cruise on the Fantasia out of Genoa, Italy. You can also email us at While Opens in a new window. Carnival makes available to all guests who require them a visual-tactile, If so, are they available at the cruise ship terminals? in ports vary and, therefore, certain water shuttles may not be accessible well as the name and contact information of their physician). 70025 if calling from Australia. WebCelebrity Cruises provides wheelchairs for their guests for boarding and departing the ship. Carnival's However, if we are unable to do so, you may purchase the tour for the interpreter or forgo interpreters services. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. In 1-800-438-6744 ext.70025, or 1800 072 670 ext. KultureCity website. We strongly encourage guests to inform us if they are traveling with wheelchairs/scooters at the time of booking, or as soon as the need is known, to ensure they have a stateroom that best accommodates their needs. Enter your zip code in the search bar. designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations. A mobility scooter gives you the freedom and flexibility to get around virtually the entire ship, is often easy to operate, and starts lots of conversations. If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744 ext.70025 or 1800 072 670 ext. 70025 or 1800 072 670 ext. regular use of a wheelchair, scooter, or other similar assistive devices. The rental companies are OK with the scooter leaving the ship, as long the equipment comes back in the same shape it left. We want our guests with mobility limitations to be able to enjoy their time ashore, and where possible, we will do our best to secure accessible tours, but options may be limited or non-existent altogether. Carnival Cruise Line and KultureCity share a heartfelt If you already have a mobility scooter, you can bring it along and ride it from your car or cab ride onto the ship. The scooter will take you just about anywhere you want to go on the ship. Medical care consent is required to participate in youth programs. scooter, please bring one that can collapse or fold so that it may be stored As with all Carnival reservations, staterooms within each category are assigned on a first-come, first-served basis. earliest possible convenience, if you need a sign language interpreter. We want to hear your story. 1-800-438-6744 ext.70025 or 1800 072 670 ext. Please hand-carry your oxygen machines (BiPAP, CPAP, Concentrator, Nebulizer, etc.) endo-parasite treatment no more than 15 days prior to arrival to port and Golden Gate Bridge. own risk. If you need general information about accessibility before you between the beds, with one side of each bed getting an accessible route. stateroom. Once on board, we ask you speak with the headwaiter or dining room host in advance, so they can assist in planning your daily meals in the dining room. Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. Keep in mind that the more heavy duty scooters will have a larger turning radius and wider dimensions which may impact navigation on the ship. disability-related needs by performing tasks like guiding a blind person, Our ships have specially designed staterooms for guests using wheelchairs, or We strongly encourage guests to inform us if they are traveling with hemorrhage and death. Special diets cannot be accommodated for meals served in Carnival youth programs. Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom. We are flying from the US in November to cruise on the Fantasia out of Genoa, Italy. We've made substantial modifications to our ships, to help make them easier to Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port. Our dining team will also be happy to review the menu with you in detail. Packing oxygen cylinders and/or tanks in your checked This means that however you access the Internet (whether using Please inform the Guest Access Department at the time of booking, or at your earliest possible convenience, if you need a sign language interpreter. WebAt Carnival, we're dedicated to offering a fun and memorable cruise experience to all our guests. adequate supply to be delivered to the ship on your sailing date. Wheelchair assistance is available at home ports for getting on and off the ship. Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. There, youll also find thoughts and questions by our community. At Carnival, we're dedicated to offering a fun and memorable cruise experience to all our guests. Carnival has a wide variety of onboard activities during every port stop, should guests decide not to disembark. The Medical Center is equipped with oxygen for emergency use ONLY. Do you need a crash helmet? sign language interpreter at the time of the request. 70025 if calling from Australia. WebIf you require a wheelchair or scooter during the cruise, you can bring your own or rent one from a company that provides rentals for cruises. If you need general information about accessibility before you cruise, A small, personal-sized cooler no larger than 12" x 12" x 12" (30.5 cm x 30.5 cm x 30.5 cm) for the purpose of housing medications is permitted as carry-on luggage. subject to numerous factors, including weather and tidal conditions, which You can also email us at access@carnival.com. Accessible staterooms have more square footage (usually about 50 percent more) and other ADA features including roll-in showers. Mexican ports require service dogs to have received an ecto-parasite and board the ship at embarkation. Gluten-free beer, Estrella Daura, is available for your enjoyment on our U.S.-based ships. We are unable to take requests for a specific interpreter. transfer online, by accessing the Most have one lever to move you forward, and another to go in reverse. for more details. Scooters that do not fit in the stateroom will not be allowed on board. If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability. Grand Turk also has breed restrictions as may not be granted. If you need general information about accessibility before you cruise, or have an ADA Please contact our Guest Access team in advance of your cruise to discuss an accommodation. Among the many recognized risks dialysis patients may experience include water shuttle is made by the captain. In order to participate in Carnival youth program activities, the parent or guardian will need to register their child for the program. In order to purchase a standard stateroom, devices must be able to fit in its 22" (5.3 cm) wide entry doorway, and when stored, must allow for safe exit from the stateroom. If you bring your own, dont forget your power cord, battery charger or key. Dining rooms menus can be provided in an electronic PDF file readable via screen reading software. Can I bring my own assistive devices Fully Accessible Cabins Single Side Approach (FAC-SSA): These staterooms are designed for use by guests with highly limited or no mobility, who require the regular use of a wheelchair, scooter or other similar assistive device. vaccinations and do not recognize three-year rabies vaccination. Due to safety concerns, staff, and crew, cannot lift or carry guests. vests, conversation cards, sensory games, and other aids. Our Medical Center cannot supply or refill prescriptions. Frete grtis em itens selecionados. basis) by visiting Guest Services or one of our Youth programs. Scooters have an easy turning radius and are very intuitive. For specific details and requirements, please click on the Service Dogs tab. The only dogs Carnival permits aboard our ships are working service dogs, the. Look for updates to this page periodically Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board; however, there may be a delay if not requested prior to sailing. designed for use by guests with mobility limitations, who do not require the * Guests who use oxygen or depend on hemodialysis are welcome to cruise if sailing on itineraries of 15 nights or less. If you have any issues accessing carnival.com using assistive technologies, *** Water shuttles sometimes required; varies by sailing. WebThe goal of Princess Cruises is to provide a safe comfortable cruise experience for all passengers. Failure to do so will prevent the guest from sailing. From the trunk of the car, to boarding the plane, to enjoying the luxuries of a cruise ship, and then out to explore the world. A form will be sent to you, which must be completed and returned to us for the request to be processed. The electrical outlets on all the ships are compatible with U.S. household In non-U.S. ports where guided narrated tours are available but the operator does not provide an interpreter, and the interpreter provided by Carnival Cruise Line elects to participate in the excursion, we will make every attempt to secure a complimentary tour ticket for the interpreter. Pets, or service dogs in training, are not allowed aboard. Due to safety considerations, devices cannot be stored in corridors or public areas. Opens in a new window. Sign language interpreters can be requested, on a shared basis, for cruises departing from and returning to a U.S port for the purpose of interpreting our main production shows, port and shopping presentations, and other major organized activities. contact Guest Services once on board for proper storage of your oxygen. 8. Specific computers in the internet caf are equipped with screen-reader software. 1-800-438-6744 ext.70025 or 1800 072 670 ext. Also, facilities Diet requirements need to be arranged with the head waiter on the first night of the cruise. Most, but not all motor coaches, can accommodate collapsible wheelchairs. Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a US port. side of the bed, in staterooms configured to provide only one bed. Portable medi-coolers are available in limited quantities, and on a first-come, first-served basis with a refundable rental deposit required. Please contact our Guest Access department so we can discuss your plans in advance. Only mobility devices operated with gel, dry cell, absorbed glass mat, or lithium-ion batteries will be allowed on board. letter from their WebCruising and world mobility made possible. Many of our ports of call have established strict entry requirements for animals. Our ships are equipped with Menu Mate food ingredient program fleetwide to accommodate guests with food allergies. If you choose to bring your own personal supply of oxygen, you must hand- carry it with you. Assistance will be provided on a first-come, first-served along with your working service dogs current vaccination records. type of supplies the guest is taking to the ship, the quantities of each, If, after considering this information, a guest plans to sail with us while access@carnival.com. meet with Guest Services once they are on board to discuss any special of call only. In most cases, wheelchairs are allowed on tender boats. 1-800-438-6744 ext. If you need general information about accessibility before you cruise, of communication may request a sign language interpreter. Sign language such personal tasks. WebThis lightweight mobility scooter rental is great for people under 200lbs in weight and 5'8" in height. WebDe Young Arts Museum of San Francisco. standards: 110 volts/60 cycles, while our Australia-based ships offer one 230 volt/50 cycle powerpoint per cabin. machinery (such as water intake), these must be communicated to the Guest Plus, our frozen desserts and yogurt are gluten-free. Emotional support dogs, which are not recognized by the US Department of Justice, are not permitted on Carnival ships. complaint, Our dining team will also be happy to review the menu with you in detail. At full power the P3 Cruiser can reach speed up to 12 to 13 mph which makes it easily the fastest mobility scooter on the market! If bringing a Capacity : 400 lbs. The attractions listed above are just a few of the ones that Scootaround can help you get to in San Francisco. Pets, or service dogs in training, are also not allowed aboard. backing in and out of elevators as they are often in close proximity to the (A Flying With Your Scooter post is coming soon.). You can also email us at access@carnival.com. Each child's needs are assessed, on a case-by-case basis, to determine how she or he can be accommodated and integrated in the program to have a fully and equally enjoyable experience. Dont be intimidated at the thought of maneuvering a scooter. Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board; however, there may be a delay if not requested prior to sailing. Although we do not have dietitians on board, we can offer assistance with simple requests such as the method of preparation of menu items. activities. 1-800-438-6744 ext.70025, or 1800 072 670 ext. about your issue, please include pertinent information trained crew members provides attentive service and our ships have a variety of accessible features to ensure If you need general information about accessibility before you cruise, 7. In the event your child requires regular medication while attending a Youth Programs activity, a parent/guardian must return to administer that medication. It could cause the scooter to temporarily shut down. In case of a serious medical emergency, where more comprehensive Some ships have staterooms equipped with mini-bars You may also email us at access@carnival.com. WebThe lightweight mobility scooter rental in Princess Cruises is the best option if you plan to transport the scooter in your vehicle from attraction to attraction enjoying everything Raised door thresholds are present throughout the ship, page(s) on carnival.com that aren't working as expected for you. subject to availability, a 60-day notice is strongly encouraged whenever per their Dogs Control Ordinance 2014. Privacy We request our guests to acknowledge the need for While we provide attentive service, we do not provide one-on-one personal care assistance, and all guests must 70025 if calling from Australia. Then click Go beside the green arrow. You can also email us at access@carnival.com. However, we do not provide one-on-one personal care assistance, and all guests must be able to provide such care for themselves (e.g., performing personal tasks such as eating, dressing, toileting, bathing, and getting around the ship). Additionally, the bathrooms contain grab bars and shower seats. request to be processed. Some cruise lines ask you to keep your scooter in your stateroom at night, and you may find that certain models are too large to fit. All items are freshly prepared and may take a little longer than regular menu items. When writing to us We have four classifications of staterooms: Fully Accessible Cabins (FAC): These staterooms are You can also email us at KultureCity board of directors, are playing in our WebThe lightweight mobility scooter rental in Carnival Cruise Line is the best option if you plan to transport the scooter in your vehicle from attraction to attraction enjoying everything Shared mobility is the official term for bikeshares and dockless scooter/bicycle systems. If you require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. Theyre on a magical cruise vacation. Working Emotional support dogs, which are not recognized by the US Department of Justice, are also not permitted on Carnival ships. You can leave the ship at tender ports, but your scooter might not. interpreters can be requested, on a shared basis, for cruises departing from Going up or down? Call us now on 0161 260 Service dogs are not pets. All of Carnivals guest-facing crew have been trained Can you hire an e-scooter (not motorbike type) in Santander? responsible for all medical expenses both on board and ashore. while the ship is at sea. or have an ADA complaint, please call our Guest Access team at WebCruise Rental Equipment Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen We will always make reasonable efforts to obtain a Hub motors: 4 three phase, 0-gear [forward/reverse] Aluminum wheels. We also provide an audible format of our Carnival Fun Times. Accessible tables are available in the dining venues of each order to sail with your working service dog, please email our Guest Access treatment and repatriation benefits, even if this coverage might be Brian is a member of the American Society of Travel Agents and CLIA (Cruise Lines International Association) and is IATAN accredited. Olsen, Princess Cruises and more. 1-800-438-6744 ext. Mobility devices cannot be left unattended in any venue area unless the stateroom configured to provide two beds, the clear floor space will be required to be disembarked to a medical facility ashore. Range and speed, size and weight capacity, drive and features, vary from unit to unit, with many options and accessories available depending on an individuals specific needs. Please see our Accessibility Aboard section for more details and deck plans. 24th cruise - Coral Princess, 19 May - 22 May, 2013, 3 Day Repositioning Cruise, LA - Vancouver. In order to purchase a standard stateroom, devices must be able to fit in its 22" (55.9 cm) wide entry doorway, and when stored, must allow for safe exit from the stateroom. The patient will be This type of stateroom has a step into the bathroom and balcony (if applicable). entertain children participating in our youth programs: such as weighted on and off the ship, so we are unable to loan you our wheelchairs for the You can also email us at 70025 if calling from Australia. FACSSA are a type In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk. Hydraulic lifts have a maximum weight limit of In the event a child needs to be fed, the adult responsible for the child may remain with him/her during dinner or bring the child to activities following the dinner service. or by calling the Guest Services Contact Center at 1-800-438-6744 ext. Fisherman's Wharf. Gluten-free beer, Estrella Daura, is also available for your enjoyment onboard our US based ships. airport transfers, they may contact the following companies to make independent arrangements. The standard (250 pounds) and heavy duty (350 pounds) scooters and wheelchairs generally fit through the door of a regular stateroom. guests must maintain their device clear of any exits or fire doors and 1-800-438-6744 ext.70025 or 1800 072 670 ext. You need to provide your height and weight to determine which of the three scooter sizes youll need. standards as required by the Americans with Disabilities Act. the event of a power outage on board, dialysis equipment requiring WebGuests with Mobility Disabilities For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the Portable medi-coolers are available in limited quantities, and on a first come, first serve basis with a refundable rental deposit required. between the ship and shore. Failure to submit this form, along with the fit to sail However, there are only a small number of these rooms in each general stateroom category. If you are taking a cruise and want to rent a scooter, contact your cruise line and find out the dimensions of your stateroom before you select a mobility scooter. For safety reasons, staff is not able to lift guests into or out of vehicles. Guests may be required to have their scooters sized at the time of check-in to ensure it fits in the stateroom. Carnival's Once on board, guests may Carnival is not responsible for limitations imposed on working service dogs by independent entities or shore excursion providers in foreign ports of call. Carnival Vista, and Mardi Gras, all of which have a 300 pound weight limit. There is one electrical outlet in each stateroom located in the area of the desk/vanity. However, if you need assistance once on board, please visit our Shore Excursions Desk and specify your accommodations needed. Due to safety considerations, devices can only be stored inside their stateroom. basis. or have an ADA complaint, please call our Guest Access team at Since interpreters are subject to availability, a 60-day notice is strongly encouraged whenever possible. If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744 ext. Wheelchairs on board are for emergency use only and are limited in size and quantity. contact their room steward for assistance. or have an ADA complaint, please call our Guest Access team at Additionally, when available through our service provider, closed captions If not, most scooters come apart into two to five pieces and can easily be carried a few steps to skip the slope. Europe Departures: Guests with mobility limitations wishing to purchase airport transfers must be able to take a few steps to board the motorcoach and have a collapsible wheelchair that can be stowed in the bus. You dont have to be officially disabled to use a scooter onboard a cruise. Shore excursion providers operating within the U.S. and its territories are responsible for providing effective communication. WebCruiseSkooter Mobility Scooter For Cruise & World Travel Mobility Scooter Special 2023 Free Shipping Come see how, even with aging, you can still cruise and travel! 70025, 1800 072 670 ext. If you'd like to learn more about KultureCity, please If a child with a sensory or cognitive need is cruising, you can meet with Guest Services to discuss any special accommodations. traversing longer distances, and who may benefit from certain accessible to our ships and services to further enhance the guest experience. are offered for certain in-stateroom TV programs and movies. Heavy duty mobility scooter rental is our most popular scooter rental amongst the Carnival Cruise Line visitors. We highly recommend renting the heavy duty mobility scooter if you are planning to be out and about all day. Similar to Pride mobility Victory 10 or Drive medical phoenix model. their nephrologist and a signed risk acknowledgement letter by e-mail to But most people are in a wonderful frame of mind. and not place them in your checked luggage. Mini-bars are not to be used to store medications that have specific temperature requirements. Facilities across ports of call vary significantly and accessibility may not be available in certain ports of call due to limited infrastructure and other factors. Hi! Carnival works with parents or guardians to include children within the designated age ranges in the available youth programs. If preferred, guests can also use the Menu Mate designated tablet themselves to enter in their own allergy/dietary information and then order from the options curated to meet their needs. Carnival's self-administered on board or at a shore side facility, and therefore take Theyll give it back at the end of your cruise, but its easier just to carry it on.). Carnival works with parents or guardians to include all children within the designated age ranges in the available youth programs. External site which may or may not meet Scootarounds team of trained professionals is able to review the different rental options available based on your accommodations and find the one that best suits your needs. Safety restrictions prohibit crew from WebYour mobility scooter will be denied boarding if you are not occupying one of the approved cabins, or does not fit through the cabin door. The security and check-in processes are the same. You may request them at Guest Services once on board. call, the alarm clock, or a smoke-detection event. Having to leave it in the car because you cant find the key, or not being able to use it once the initial charge fades are both guaranteed to throw cold water on your cruise trip, no matter how warm the water is at the private island. Whether guests with mobility limitations can board a water shuttle is Carnival-created TV content has closed captions. WebRenting a scooter for your cruise couldn't be easier. Cruise line crew members are usually on hand to help as you get on and off the ship at a port call. Parents of children who are unable to feed themselves should remain with the child during meal times. If an accessible stateroom is booked by a guest who does not need the accessibility features in the stateroom, they may at any time be moved to a non-accessible stateroom in order to accommodate a guest with a disability. Away We Go. Once on board, our crew will not provide any assistance with We ask that you please inform the Matre d' directly as well as your dining team of any food allergies and special preparation you may require to accommodate your allergy. Our ships feature accessible elevators at each elevator bank, equipped with both tactile controls Carnival is not responsible for limitations imposed on working service Get in touch with us for more information on our range of products and You can also email us at Guests wishing to disembark the vessel on their mobility device must be able to safely navigate the angle of the gangway while the ship is docked in port. Additionally, these staterooms have an accessible bathroom that contains grab bars and shower seats. 70025 if calling from Australia. WebMobility scooters usually have a seat over two rear wheels, platform, or footpegs, and can come in 3-wheels or 4-wheels versions. In addition to the main dining rooms, each ship offers a variety of accessible dining options within Lido Guests must drive at a safe speed to ensure their own safety and the safety Additionally, if the ship is calling on a water shuttle port, the captain will make a determination as to whether guests may disembark with their device, given prevailing maritime conditions and water shuttle limitations. carrying individuals on or off water shuttles. What had been clear four-lane highways on the port days becomes narrow one-lane bridges on the sea days when everyone is catching the rays. Please visit Scootaround's website , or call 1-888-441-7575. Please send your request to access@carnival.com or you may call our Guest Access team at 1-800-438-6744 ext. In the case luggage is strictly prohibited, as is putting them through security x-ray The Medical Center is equipped with oxygen for emergency use ONLY. We strongly encourage guests to carry a copy of their medical records (e.g., We will always make reasonable efforts to obtain a sign language interpreter at the time of the request. Mobility devices cannot be left unattended in any venue area unless the guest is temporarily away attending an event, and the device is parked in an area that allows all guests safe exit from the venue.

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