It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. Does anyone know what's going on and can anyone advise what I should do next? Click on this option. Is climate change killing Australian wine? You'll need to contact Depop support, prove account ownership, and have the account restored to your control - with an all-new password. Now they say they need to verify that it's me they are talking to.? Hi, this is my first time posting here. When raising an issue, you can request tracking information or ask for a refund. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. Here are just a few of the many other services we offer that might be helpful to you now or later. To maintain a healthy and positive experience for all users on the platform, all Depop wants is to have all members of its community avoid negativity, respect everyone, and, most importantly, maintain all transactions in-app. Depop - non payment Depop - Banned, defamed and denied funds that are mine. If this doesnt work, its possible that your account was suspended or deactivated by Depop. And thats it! To get back online all you need to do is reset your password. DoNotPay will do the paperwork for you. Theyll be able to provide you with more specific guidance and advice. You can access the Help Center on their website (https://support. You can do this up to 180 days after the purchase. I think many Anons can use this method to get reinstated ASAP. To get in touch with a Depop support representative directly, start a live chat with them through the Help Center page or email them at [emailprotected] com. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. "We will continue to remind our community about the importance of account security and updating their passwords.". However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. For example, if the underage user only opened the account in an attempt to engage in a one-time transaction, PayPal may decide to simply close the transaction and terminate the account. Scan this QR code to download the app now. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. If you have a Business account, please log in to see the steps that apply to you. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. Detail how you realized your account was hacked, any actions you've noticed the hacker has taken, and what you've done so far. Hi, this is my first time posting here. I can't even confirm if my account has been suspended or not because I never received an email confirming my suspension or what it was for, which I received last time (referencing external payment services). Attach any screenshots that may help prove the hack and/or your account ownership. These steps apply to Personal accounts. On Wednesday I logged into my suspended Twitter and submitted a request to reinstate the account. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. Who else would it be after all these years? So please don't dm me about bank transfers! There, I can enter old password and connected back to my account. With the perfect combination of selling strategies and compliance with the platforms' rules, you should be able to generate conversions, earn profits, and can eventually get loyal customers. The Twitter support email said my account was reinstated under "new criteria". ComplaintsBoard.com is a leading complaint resolution website on the Internet. If the user is found to have acted unlawfully or held an account with a suspicious or false identity, or if the user violates any of the rules, that user may be permanently suspended. It offers the easiest way to reach more buyers in just a few clicks by crosslisting across marketplaces like Poshmark, Mercari, Tradesy, and eBay. Depending on the method of verification chosen, it may take up to 5-7 business days to receive a response. Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. I told them they have my physical address, my phone number, and my email address, that's enough. If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Be sure to include your username in the message, along with your request to delete the account. Tell us whether you have paid for the account and would like a refund. Depop will review your report and take any necessary action. 4. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Channels or accounts dedicated to a policy violation (like hate speech, harassment, or impersonation) If you believe that your channel/account was mistakenly terminated, you can appeal using this form. I email them and no response. It's such a widespread problem now.". Your G Suite Account Has Been SuspendedWhat Now? Avoiding getting your account banned from Depop is always the best course of action. They want a photo of my ID which I am not comfortable sending them. I woke up this morning to an email saying my account had been permanently suspended for violating guidelines. The only time you should provide your SSN is if it is specifically requested by a company or government agency that is legally authorized to receive it, and Depop does not fall into this category. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. DOQ (@doqholliday) April 30, 2023 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 5. In the meantime, notify your bank so that no purchases can be made on your connected cards. You can get a full list of rules from the terms and conditions page. When you get the email, make a new and creative password that the hacker can't . Depop - money sent to another bank account holder by accident. If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. I told him Id wait to escalate to give him chance but Im considering escalating now because its clear hes not sending it Im just worried as Ive never been in a situation like this before. Scan this QR code to download the app now. Vintage. Today I was reinstated. Don't submit an appeal request more than once. Additionally, all descriptions and photos of the items should be accurate and not misleading. I said he should just ship it and if he wont give me a full refund. Answer a few questions related to your banned account. If the service is running normally, then you should try clearing your browsers cache and cookies. Report suspicious activity and contact Depops support team. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. No, it is not safe to give your Social Security Number (SSN) to Depop. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. They can then reverse recent charges and deny further purchases that the hacker tries to make on your account to keep your finances safe. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. DoNotPay can help you quickly appeal the suspension. The first step is to change your password. 2023 BBC. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. Send an Email: You can use the [emailprotected] for email support. When you get the email, make a new and creative password that the hacker can't possibly know. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Can anyone give me any advice regarding this? Account may have been breached and Subsequently permanently suspended, any way I can get it back? Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. We have helped over 300,000 people with their problems. Scammers have continued to plague many online services through the pandemic. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. com/). She can be reached at, NOW WATCH: Why groundhogs are hard to get rid of, What is Depop? A temporary suspension looks the same as a ban to other people on the app but all you have to do is fix the issue. To avoid this situation, ensure that you answer any questions from Depop and provide them with sufficient evidence to prove your integrity. DoNotPay is not limited by customer support lines and delays because we are an online service. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. Pending Disputes: If there are pending disputes that need your response, Depop can suspend your account temporarily. Read about our approach to external linking. If you are sure that you are inputting the correct login information and that your account has not been suspended by Depop, then you should start by checking the status of Depops service to make sure that the site is operating properly. Open a dispute in the Resolution Centre Paid outside of the Depop app? In all cases, the fraudsters demanded to be paid directly, rather than through the app. This includes activity which may be harmful toward minors and/or is not appropriate for our younger users. Its important to remember that Depop may suspend or close any account which they believe has been set up fraudulently, or any account which has been found to be misused. The first is the Help Center, which provides detailed instructions and answers to common questions. I have been a Depop buyer for many years with no problems. Eventually gave the account back, again with no message to let her know, but had had taken all the credit that was in the account and refunded items she had sold and sent to people. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Please note, the Depop team won't delete your account if you have any open disputes connected to it. You can do this on their website or through an online status checker like DownDetector. Read about our approach to external linking. Dont give up just yet. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Regain Access To A Hacked Depop Account In A Breeze. If a buyer claims they are having difficulties making payments, let them know to contact you through the Depop messaging system never give out any personal information to a stranger. Banking services provided by Piermont Bank, Member FDIC. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. A menu will appear with an option to Report user. Your funds are usually held for up to of 21 days. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension.

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