Retail Shift Manager (35 hours) Location Store - 248 Easter Road EH6 8LD Edinburgh Contract Full Time Experience Level Experienced Employment Area Store Reference Number 296876 Summary 12.00 up to 13.00 per hour - This isn't clocking in and clocking out. Discuss with the interviewer how you would handle a situation surrounding employee theft. "My most recent employer and all others would say that I have strong character and always choose honesty first. ", "Last year, I was having a hard time in my personal life, and my attitude was really negatively impacted by that. Wir entschuldigen uns fr die Umstnde. In your revised answer, I provided a framework as to how you can elaborate on your response. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. I am easily encouraged, and knowing my hard work is being noticed by simple acts such as words of kindness and recognition are wonderful little boosts.". excuses voor het ongemak. I think that putting loving, kind energy into the world and the workplace makes a huge difference in a customer's day and in my coworkers' days as well! Lidl interview questions for shift managers can vary, but generally they will focus on your previous work experience, as well as your leadership skills. Free interview details posted anonymously by Lidl interview candidates. Our people expertly balance their personal drive and ambition with a supportive, team-based approach that recognizes the efforts of all employees who contribute to our collaborative workplace. ", "Yes. They should be able to explain how they handled the situation and how they overcame it. Sample Answer: The most complex issue I have solved in my career was when I had to manage a shift with a lot of employees. Best Online Resume Builder & Cover Letter Builder. I try to embody the value of trust in everything I do by honoring everyone I come in contact with and treating everyone with respect. Answer Add Tags. Question Overview: An ideal candidate will be able to work well in a team. He spent some time explaining about the company and the role which I was interested, and then asked questions about my education, work experiences. The interview assesses the candidate's skills, experience, and fit with the company culture. Our Shift Managers keep our stores running like clockwork. We encourage feedback from our employees, so talk to the interviewer about any times you've questioned or given critical feedback to your employer. We have a great relationship and are still friends, so the situation was easily resolved. I've gotten better about this over the years, though. You clearly express you have talked directly with your employer about concerns, and you believe it is a way to improve the company. Si vous continuez voir ce Many of these roles require candidates to have at least a high school diploma or GED, depending on the industry. I've worked for companies in the past that stick to the status quo and are really afraid of branding out and trying new things -- and I don't think that's a successful strategy for long term growth. You will be paid 1 on top of your current hourly rate. 72% said yes. At Lidl, our managers see themselves as part of the team and put their shared success at the heart of the business. I interviewed at Lidl. Sample Answer: I want to be a shift leader because I enjoy working with people and I enjoy helping them reach their goals. Talk to the interviewer about how you approach an angry or upset customer and how you would turn a problem into an opportunity to create a satisfied customer. para informarnos de que tienes problemas. Finally, I love to work on teams with coworkers who share my enthusiasm for hard work and forming relationships with customers. The retail industry can be really stressful, so naturally the stress gets to people from time to time. Summary. When answering questions at an interview, you may describe your skills, knowledge, abilities, experience and anything else that qualifies you for the shift manager role. Current opportunities at Lidl GB . It seems you have a very healthy approach to stress-management in the workplace. Internally this role will be called Shift Manager Our Shift Managers keep our stores running like . Talk to the interviewer about what attracts you to working for Lidl. Are you pretty flexible in your ability to work in most environments? ", "I'm committed to only working for companies that have made it very clear that they are pursuing economic, social, and environmental responsibility. Wish they had the orangeade more, that stuff is beautiful. naar "'I dislike working in an environment that is toxic or negative. It pushes me to do my best and helps me feel comfortable enough to ask questions and learn more when I don't know the answer to something. But even since becoming a Shift Manager, they started training me up for Deputy Store Manager tasks - for example, doing orders for the store and running the shifts. This isn't clocking in and clocking out. We needed to be united to have everyone contribute, so I". "I think it's always nice to have a mini-celebration that the entire team can enjoy when someone accomplishes something really big, like the completion of a long term project. At Lidl, we've worked hard to create an extraordinary culture for our team members, but there are certain unavoidable realities in the retail industry: it's fast-paced, competitive, and ever-changing, and there are bound to be times of stress. Our store team members are truly the backbone of our business, and we want them to feel empowered to be themselves at work. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. Application. The interview process at Lidl typically consists of an online application followed by an initial screening, then an in-person or video interview with the hiring manager. It's also far better than complaining. This is helping us run like clockwork. This is 2.7% better than the company average rating for salary and benefits. Interview questions and answers were updated by Jordan Henry on an unknown date, Interview questions and answers were first added on March 25th, 2018, Interview questions and answers were updated by Jordan Henry on October 3rd, 2018, 8 community answers were added by Kristine Knutter on October 5th, 2019, 5 community answers were added by Rachelle Enns on January 24th, 2021, 18 community answers were added by Rachelle Enns on January 25th, 2021. your flexibility and if your can carry out various tasks. questo messaggio, invia un'email all'indirizzo Talk to the interviewer about how you establish good communication with your managers and coworkers. Free interview details posted anonymously by Lidl interview candidates. Cashier Interview. ", "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness and recognition. ", "I hope never to be late! . I have learned how to stay calm and think clearly. Take some time to talk to the interviewer about your personality and what unique contributions you would make to the Lidl team. Our Shift Managers keep our stores running . Lidl interview details: 2,306 interview questions and 1,930 interview reviews posted anonymously by Lidl interview candidates. Your enthusiasm is contagious! ", "Working as a team is very important to me, and I love that recognition is one of the company values here. Top Shift Manager Interview Questions with Example Answers [2022], - Good reason for wanting to work with your company, - Good explanation of why they are the best candidate for the job, - A good leader is someone who is able to motivate their employees, - A good leader is someone who can lead a team, - A good leader is someone who can make decisions, - Ability to think clearly in a difficult situation, - Good reason for wanting to be a shift leader, - Detailed explanation of their expectations, - Detailed explanation of their approach, - Respect and politeness toward their colleagues even when they disagree, - Ability to handle a negative situation positively, - Connection with customers even during disagreements, - Knowledge of the average salary for the position they are applying for, - Ability to explain the solution they used, - Possession of the qualities named in their answer. Managers are very young, they seemed bored with the interview process and very uninterested. I would definitely be interested in talking about leadership opportunities at the store in the future. People had strong opinions and didn't want to budge. So, talk about a specific conflict at work that came up and how you handled it. 2. I do like to know that my efforts are noticed. ", "I think kindness is always the best policy -- in any situation, being kind will always do more good than harm. real person. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Wir entschuldigen uns fr die Umstnde. Question Overview: An ideal candidate will have a good answer to this question. Dates shown above are approximate. If a customer interrupts me with a question when I'm in the middle of a task, like stocking shelves or cleaning up, I always stop what I'm doing and make sure they can find what they're looking for before returning to my task. I was really stressed out, but I took a deep breath, checked in on my team to make sure everyone was safe and had what they needed, then gave them instructions on helping our customers while I tried to get in touch with the building manager. ", "I understand that this role will include working evenings, weekends, and holidays. ", "I love being a part of a team. I pretty much only shop at lidl. Great response! Any interviewer should appreciate knowing that you are flexible, calm, and creative when it comes to solving problems and meeting demands. I'll never forget the feeling of truly helping someone, even when it was just through a gentle conversation or a smile. It sounds as though you are a very strong team player who is also able to deliver quality work independently. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. excuses voor het ongemak. Then, I would also find this as an opportunity to train the employee. It pushes me to do my best and helps me feel comfortable enough to ask questions and learn more when I don't know the answer to something.". Our interview questions and answers do not represent any organization, school, or company on our site. ", "The best job I ever had was actually a volunteer position at a local homeless shelter. para nos informar sobre o problema. She has high standards for her employees and makes it a point to give regular feedback, but her criticism is always gentle and purposeful. I am confident that I will be able to manage your team well and help them achieve their goals. envie um e-mail para Show more. Shift Manager. Si continas viendo este mensaje, During the year, I worked as a trainee buyer, and the feedback I got from my supervising buyer was regular, and criticism was purposeful and positive. Sample Answer: I'm most proud of my promotion to shift manager because it was a big achievement for me. You are nice and specific on the way that your values will align nicely with those of Lidl. I have experience in this position and I know I can do a good job. Success in their previous shift management position. The interview process at Lidl typically consists of an online application followed by an initial screening, then an in-person or video interview with the hiring manager. Talk to the interviewer about what you hope to take away from your time with Lidl. I like Lidl's approach much more, and it makes me excited to know that Lidl is committed to transparency with their employees so that everyone always knows what's happening in the company and how they can contribute to the company's success. ein Mensch und keine Maschine sind. per informarci del problema. Se continui a visualizzare In addition to helping the customer, they should know how to address issues with employees and how to train the employees when needed. A happy customer is one that will return and recommend, so I make sure I listen to their needs and help as much as I can before returning to any other tasks. Your approach to customer service is fantastic and seems to align very nicely with the core values of Lidl. On my end, I always make sure to ask a lot of questions -- about the work itself, the status of the company and store success, as well as questions about my coworkers and managers lives and interests. I have worked in retail for the past two years. ", "Rather than focusing on the negative, try spinning your answer into a positive focus: "I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships. Lidl Careers. If there are any issues, I think it is important not to take these criticisms to heart, we are working towards the same end goal, and we need to communicate. Sample Answer: I have a strong work ethic and I'm a team player. Interview. That's why we offer a competitive benefits package for all of our employees -- regardless of the number of hours per week they work -- including dental, vision, life insurance, and 401k with company match, plus paid time off for all employees (even part-time workers). 26. I'm also a good communicator and I'm very organized. I do like to know that my efforts are noticed. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. We have a strong employee honesty program in place at Lidl to prevent loss. Since our humble beginnings in 1930, our guiding principles have remained the same. Question: Tell me about a time when you had to deal with an unsatisfied customer. I would love to work for a company that cares so proactively about its employees. Definitely getting busier and targets are getting tougher but overall its not a bad place to work. enviando un correo electrnico a ", "I am so impressed by Lidl's commitment to environmental responsibility. Complete entry-level education. Job. "In recent years I've been working on becoming more self-confident, and now I would say my confidence is one of the most valuable parts of my personality. Starting from 12.00 per hour - This isn't clocking in and clocking out. 8 Lidl Shift Manager interview questions and 8 interview reviews. London. Be confident and you will get an offer. They should be able to listen to the customer and understand their point of view. "On my very first day at a new job a few years ago, an extremely irate customer came into the store. The customers all expressed appreciation for how calm I was -- they said it made them feel safe and secure, even though they didn't know what was going on. to let us know you're having trouble. After interviewing at Lidl, 36% of 514 respondents said that they felt really . ", Our Professional Interview CoachKristine Knutter Reviewed the Above Answer. I have learned how to work with my team members and help them reach their goals. Nice answer! They should be able to work with their team members and help them reach their goals. pour nous faire part du problme. Question Overview: A good shift manager will know how to handle an angry customer. The in person interview was just a tour of the store. The focus of this interview is to get to know you, how you work and hear about your motivations and aspirations. At Lidl, it's important to us to understand what you look for in a workplace so that we can identify if the culture at Lidl is right for you. ", "Yes, I am happy to offer a flexible schedule and to work overtime if needed.". Question Overview: An ideal candidate will know how to prioritize their tasks. Question Overview: A good shift manager should be a leader. I loved my colleagues, and our team developed a rhythm and flow that meant we could anticipate the other's needs without too much discussion. Her excitement and work ethic was infectious -- I wanted to do my best work because I wanted to please her and meet her expectations. They should be able to explain why they want to be a shift leader and why they are the right person for the job. ", "I have been in an unofficial leadership role for the past three years of my career. They should know how to negotiate their salary and what they are worth. They should be able to lead their team and motivate them to reach their goals. . "Yes, I have given critical feedback to my employer. Lead your store in the absence of the Store Manager and Deputy Store Manager, taking responsibility for day-to-day operations including the monitoring of store figures. Question Overview: An ideal candidate will have a plan for their future. At Lidl, we respect our employees and honor those who have the courage to ask questions, even if those questions are critical ones, and we take time to respond to those questions. How should you prepare for an interview at Lidl? Si continas recibiendo este mensaje, infrmanos del problema She took a breath, walked away for a few moments, and then came back a few minutes later and said we needed to talk about it. I found it so challenging because it was a different industry than I was accustomed. We are sorry for the inconvenience. They should be able to solve problems that are complex and difficult. Q: This is helping us run like clockwork. This is helping us run like clockwork. At Lidl, customer satisfaction is our highest priority, and everything out our business is designed with customers in mind: from our efficient layouts to our cost-reducing strategies, we're changing the way the world shops for groceries. They should know how to compromise and how to find a middle ground to help the customer, keep them happy and make them return to your company. Good use of the Mock Questions framework, making it work for you! Very well crafted answer with a lot of excitement. Lidl has always been a demanding place to work but came with a good wage to match. I fully believe in honesty at all times. las molestias. They should also be able to explain the solution they used to solve the problem. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail This question will show you their ability to be proud of their achievements and how they are able to use them as an advantage in your company. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . I am looking for compensation that is aligned with the role and provides an opportunity for growth. "I would describe myself as flexible, hardworking, and an enthusiastic team player. I want to be in a position where I can make an impact on the company's performance. While we may be new to the U.S., our roots extend. ", "I am friendly with customers and greet them so they can feel comfortable approaching me if they need to. The purpose of this page is to help you prepare for your job interview. Talk to the interviewer about your expectations about challenges you may face as a team member at Lidl and how you would approach these challenges. Just a quick note to keep your answers as Me/I as much as possible. Another edit: Honestly can't thank you all enough for the best wishes, good lucks, ways to go's and all the awards. enva un correo electrnico a When I'm at work, I'm extremely focused on accomplishing my tasks and am very motivated by checking things off the many mental 'to-do' lists I have in my head at any given time. My most challenging position was with Company ABC. If you have any training in customer experience or dispute resolution, be sure to mention this. That they saw Ireland's limitation in recycling black plastic and worked to that is amazing. "I love the simple ways that Lidl has found to help customers save money and become more informed shoppers, especially their Lidl-branded products. It may not be possible for everything to work out so smoothly, getting your shift covered or still making it to work on time. One of the simplest ways Lidl cuts out overhead is through the Bring Your Own Bag program: they don't build the cost of plastic or paper bags into their product prices, like most grocers do, and it's so much better for the environment, which is something that's very important to me. "I'm really looking to build a long-term career with the next company I work for, so I'm being very specific about the companies I apply to. We've worked hard to create an exceptional company culture here at Lidl, but we know there's no way to prevent conflict from happening from time to time. Consider reviewing the requirements for your intended industry or company, and earn the education they list. naar I believe that communication is the key to solving any problem. Possible Answers are: State that you love the product and service you get at Lidl; because of this, you would be proud to represent them. When I was going for my last interview, there was a guy there who looks after our inventory for quite a big region, he remembered me from . Ci ", "My strength is my flexibility to handle change. Phone interview that inquired about previous work experience and outlines the physical requirements. Cashier Interview. I took some time to think about it and do some research to more fully understand the situation, and then I scheduled a meeting with the owners so that I could hear more about their perspective on the situation. At Lidl, we love our employees and we respect their individual personalities and skills. That they are focusing on making healthy eating a possibility for everyone with a plan to cut sugar and salt across their range and sourcing ethically and locally makes me feel more responsible when shopping with Lidl.".

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