This error code means that there is a flame loss. With years of experience under his belt, Adam decided to put his water heater knowledge to work. The important feature of the broken flow sensor enables the tankless water heater to run cold as well as hot water. Even so, some units need to be reset and if your water heater is in need of such, what does this process look like? You tell us what products and skills you want training on, an A. O. Smith University instructor will prepare a customized class for your company. It may be very difficult in Washington State to do tankless electric due to our cold incoming water temperature. Required fields are marked *. The way a water heater works is pretty simple . Another sign that this is the issue is if the error code is blinking five times. Most tankless water heaters have their reset button present on the front or back side or at the control panel. Visit the Product Support section. In this post, well instruct you about how to clean thermocouple on water heater yourself. Make sure that the gas control knob is set to the Pilot setting. Tankless water heaters are well-known for their dependability and efficiency. The flame rod should be free from dirt and grease, and the computer board should not be damaged. However, the normal functioning of the tankless water heater can be interrupted by various related issues. This product does not comply with the Safe Drinking Water Act, which requires that products used in any system providing water for human consumption (drinking or cooking) to meet low-lead standards. Furthermore, search for the knob that is usually present on the front side of the unit through which the user can easily change the temperature of the water. Nobody likes a cold shower, and it's easier to do many household tasks with hot water. Enrique quickly. Note: All indoor, non-condensing tankless water heaters from AO Smith must use category III stainless steel venting. The plumbing and gas lines were accurately sized, and the pressure was according to the requirements. Stay tuned. Electric Vs Gas Tankless Water Heaters A Comprehensive Guide, Hybrid Water Heater vs Tankless: What You Need to Know, Rinnai Tankless Water Heater Cleaning Kit: Keep Your Heater Efficient, Water Heater Aluminum vs Magnesium Anode Rod. The A.O. Once off, you will then remove the sensor and disconnect the sensor directly from the water heater. Check the thermistor and change if damaged. I have looked all over the place for an article like this, thanks for taking the time to write this. It is informing you about improper gas combustion. We are going to cover some of the most common error codes and problems seen with the AO Smith tankless water heater so you know what you can do when the issue occurs. The best part of this tankless water heater is that it is equipped with a highly responsive control panel that maintains the temperature of the water heater. Contents hide 1 ao smith water heater 2 what's in the box? AO Smith Tankless Water Heater Problems And Troubleshooting Error Code: Remote 03, LED 031, Light Blinks One Time Inappropriate dipswitch setting. To remove this error code, you must check that the ignitor is producing a proper spark and the central electric cord is connected to the unit in the right way. The hardwiring system is required while installing the tankless water heater to a dedicated circuit breaker. 2. 636 mcdonald supply decorah; 803 commerce drive; decorah, ia 52101-2329; 563-382-4255 To reset an AO Smith gas tankless water heater, you will need to turn the hot water tap off and wait for five minutes. 3. AO Smith water heaters have a lifespan of more than 20 years. Turn off the hot water tap, wait five minutes, restore power back to the heater and once rebooted, run the hot water from a facet within the area. The last step is to check the gas solenoid valves in order to prevent short circuits. The first step is to turn off all the electrical connections to prevent the short circuit. It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. If the thermostat isnt working right then the water wont be heated and the circuit will turn off. Example: someone takes a shower water heats no problem, then a few minutes after the water is turned off, each thermostat trips within a minute or two of each others (there are 3). As a second-generation plumber, it was easy for Anthony to get used to the technicalities of all from a tender age, Liner for Pools: Essential Guide and Tips, Above Ground Pool Steps: A Comprehensive Guide, 3 Chlorine Tablets: Essential Guide for Pool Maintenance, How To Fix A Toilet Backing Up Into A Bath/Shower, Why Your Toilet Keeps Clogging And How To Fix It. The next step is to switch off the Ecosmart unit and if it comes with the remote then use it to turn it off. Open up a hot water faucet in your home to allow any residual pressure in the lines to release. After drying, fix the filters, and the error will be no more. Different manufacturers might have different resetting settings so well dig into the detail of how to reset some best-selling tankless water heaters. The best way to solve this problem is to clean the filter and flush the heat exchanger. Electrical issues are a common cause for the A.O Smith water heaters reset button to trip. We will show three error codes, the first for the heaters that are without a remote controller and have only blinking LED, the second for the machines that have remote controller, and the third for the units that have 7-SEG LED. After that, release the button and turn the thermostat back to the On position. They are known for their quality and durability. Find the water heaters access panel and remove it. If the wiring is damaged then the electricity wont reach the heater and so it wont turn on. When completely rebooted, run the hot water faucet from any area and see if hot water is present. The thermostat in your AO Smith water heater essentially works as the brains behind the heating of the water within your unit. Smith gas and electric water heaters are quite common. This is a popular problem that a lot of AO Smith tankless water heater owners suffer from because this error code usually occurs when there is an ignition failure. This thermistor should be found attached to your water heaters exhaust. If the water heater works properly, it will provide hot water excessively. AO Smith water heaters have certainly made a name within the industry as a reliable, affordable, and generally long-lasting product. Water heaters provide a luxury to individuals that many seem to overlook until they are left without the hot water that such units provide. Sometimes if you are lucky, it could just be a bit of soot blocking the sensors other times, you may need to find a replacement AFR rod as soon as possible. After this, turn ON the water supply for 3 minutes and then check the temperature of the water. First, locate the thermostat on your A.O. First, find out the electrical panel and check the circuit breaker's position. This is probably an indication of a faulty thermostat in either the upper or lower heating element. The most general and effective way of resetting an AO Smith water heater is by pressing the reset button that is located on the unit. Check the exhaust pipe for a blockage and clear the intake air filters by cleaning them with water. Step By Step InstructionsContinue, Are you looking for an in-depth guide on how to flush a tankless water heater because debris and calcium have accumulated on the heating elements and inside your units filters? However, if you are experiencing some issues with your tankless water heater, how can it be reset? If you need to reset your Smith water heater, there are a few things youll need to do. If it is damaged or has a short in it, the temperature of the water will continue to rise. Before discussing the AO Smith tankless water heater problems and how to reset AO Smith Promax water heater, lets see how the water heater operates. It means there is miscommunication between the unit and the remote controller. Press the reset button. [Gas, Electric, Tankless Water Heaters Complete Guide 2021], How To Reset Rinnai Tankless Water Heater? . Look no further. Ensure there is no electricity going to the heater when you inspect the unit. If it is, then the next thing to check is whether or not the pilot light is lit. 2. Now, you should be able to understand how these error codes work and what they mean. If there are any burn marks on the computer board then this is a sign that your water heaters computer board is overheating and cutting out. . Heaterguides.com is a participant in the Amazon Services LLC Associates Program. This button is located in the lowest corner opposite the on and off switch. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Water Heater Repair Help Have Your Model Number? Find the right water heater for your needs. When you are resetting an AO Smith water heater and are using the reset button to complete this process, the clicking of the reset button is the sound you want to look for to indicate that the button is functioning and the reset has taken place. The next step is to turn the knob of the thermostat in a clockwise direction to maintain the temperature level at the highest point. Step By Step Instructions, How To Flush A Tankless Water Heater? Note the color of the light that changes from red to green which indicates that the unit is functioning properly. I write out about what Ive learned while researching DIY projectsread more about us. Shut off the power before detaching the remote from the heater. When the red light turns green, this identifies that the unit is repaired and is back in its functional state. It is caused due to the overheating of the heat exchanger because of high temperature. I am quite sure Ill learn many new stuff right here! Flow Rate- up to 4.4 GPM. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions), Go to the electrical panel for your home which is located in the garage or on the exterior walls of the house. Although you cannot individually reset the thermostat on your AO Smith water heater, if you suspect that this piece is the cause of any problems you are experiencing, you can test that the piece is working correctly by testing for continuity. In accordance with the warranty terms and conditions specified below. Complete Guide 2022, How To Convert RV Water Heater To Tankless? It will start heating the water and in this way, the water heater starts functioning properly. Moreover, if the error persists, you must turn the unit off, remove the intake filter, and clean it properly. Smith Water Heater Troubleshooting Guide. Press the reset button. This is the most common tankless water heater, available in an affordable price range. Propane. Our website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The best part of this tankless water heater is that it is easy to use and can also be reset easily with the help of the control panel. It works ok if you use the control panel to set the temperature for a shower. Smith, and Kenmore brand. Consumers with Whirlpool, U.S. Craftmaster, or American Water Heater brand water heaters can call toll-free 866-854-2793. Then find the heater reset button and press it. If you turn the cold water knob on any at all the heater starts cycling on off and then shuts off. The unit stops heating water when you turn off the tap. If you have an AO Smith electric water heater, the device is powered by the fuel source of electricity, making this a great unit for those who never want to worry about a pilot light going out. Sometimes the reset button wont turn on if. The first step is to turn off all the electric circuits, gas valves, and hot water faucets. By providing high-quality content and expert guides, Adam hopes to help anyone looking for expert water heater advice. The best part of this tankless water heater is that it operates on electricity and does not function on the gas line. These problems can be solved by resetting the tankless water heater by following simple steps. The thermostats in the water heater are responsible for monitoring the temperature in the tank. What Is A Thermocouple? I just installed a tankless hot water heater in my RV. Noritz tankless water heater is another highly durable tankless water heater. This error code occurs when the unit detects a false flame. Manual for 1500 - 3000 models. The electric tankless water heater that is produced by AO Smith is a bit different than that of the gas model, as this unit is powered by simply plugging it into a working electrical outlet. This error occurs when the fan motor is not working correctly. Find the breaker that is labeled water heater. To resolve this issue, a replacement heating element may be required. If the breaker is ON, turn it OFF and while it's found OFF, turn it ON. It is critical to supply the device with power and an accurate connection to have the device operating efficiently. First, check to see if the power supply to the unit is turned on. + What to Do Instead, A.O. Fuel Type: Natural Gas. Now, go to the temperature controller and press the On/Off button twice. Whether you own a gas or electric heater, the electrical box can be pulled open as well as any insulation, then press the red reset button until a click is heard, indicating the reset. The reset button will be located right inside the panel. If the machine is not functioning properly, the remote will make a sound, and the error code will appear on the display screen. The thermal switch stops the gas supply to the unit when there is too much heat buildup inside the chamber, but how can it be reset? After that, the fan initiates, the igniter produces the flame, and the gas valve opens. First, find the thermostat on your water heater and turn it to the Off position. Hence, by following these simple two steps, the tankless water heater can easily be reset again. Rinnai and Rheem are their main competitors in terms of brand recognition. Pinpoint the switch on the computer board and make sure the settings are according to the user manual. This error code is closely related to the error code 11 (111) as it is a sign that your water heater is losing its flame. Smith electric water heater installed, you can adjust the temperature in a matter of minutes as long as you have access to the heater's panels. It will start heating the water within 10 minutes. One of the most common issues related to this tankless water heater is that it often provides hard water and installing it in an area of hard water gives the users a hard time as they have to replace the heat exchanger several times. Furthermore, cover the electric panel again and reconnect all the electrical connections. Electric Tankless; Resources. I must have hooked something up wrong. Alternatively, the error code will flash four times. Complete Guide 2022, How To Fix Your Water Heater Leaking From The Top 2022, Water Heater Leaking From The Bottom? Furthermore, it is also equipped with many security features e.g. Examine the fan and burner for dirt and grime, and clean if required. Find the electrical panel and look for the water heater. Resetting the AO tankless water heater is quite straightforward. A faulty thermostat, old internal parts, electrical problems, bad heating elements, etc are some of the issues related to this tankless water heater. It will be a red button concealed inside the panel by insulation. Ao Smith Water Heaters Troubleshooting. Find the circuit breaker that controls power to the water heater and switch it to the Off position. Why am I not getting the hot water from the tankless water heater? But before that, it is advised to turn off all the connections again until the issue is not solved properly. Commercial Electric Tankless. This debris will be what is preventing your water heater from functioning properly. Follow the color of light that changes from red to green and this indicates that the heater is perfectly fine. One of the most highlighted features of this tankless water heater is that it is designed in such a way that offers high security to the users. 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