Please note that your cancellation rights are no longer valid after this initial 21-day period. Sometimes, we never know what life is going to throw our way. "acceptedAnswer": { Relax We can't attend the event because my husband has to work, which is a covered reason. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. quote.start_date : "Date"}}, View all of our travel insurance products. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. By continuing past this page you agree to our With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. x\9*cn"M(qx1#%RNzbE?CR?JJ?zo44YQom*I{V,2=iKez>I/> MuL's1Ncs/7oE&\YZfEM/BS?k5![z'L/rIrI/^ggj6-@r_k WiL0zaZ\,hk:xmfei;=O+WIRY}L;T^CVZ_PvqOO!#d{pk=m#EYeu_{W";H!sJVJ^<7Mi+0:7iuJ&GBx^\.!+x"Pf4 +"[pIM]s)DFPiQ&jqZ mP0(A;sQ]>vJ@ O@3S)Z:3>7}csH9o. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. "@type": "Question", Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. These might include confirmation emails, app screenshots, credit card statements, or similar. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. At the checkout it offered "missed event insurance" through Allianz Assistance. But with Event Ticket Protector, they won't need to worry. Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? If you paid by credit card it may be possible in certain circumstances to. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Yes - If customer is prevented from attending because of a government mandate, this is covered. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. I would not recommend anyone purchase this insurance. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. "mainEntity": [{ How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. How do I file a claim for Event Ticket Protector Insurance? Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. I decided not to attend the event and I have event ticket insurance. You could always resell the tickets. In other words, event ticket insurance protects the investment you make when you purchase event tickets." Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Please see your plan for full details. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. * . } If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Seats together. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. Buying event tickets is an investment. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. What is ticket insurance? Get Help. Terms of Use. By clicking a link you are consenting to this. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Protector does not cover cancellation due to a personal change in plans. }] Can I get a refund? Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. You can find the documentation and information required to file your claim on your claim filing confirmation. However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. How do I file a claim and get a refund if I have ticket insurance? Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. * Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. I decided not to attend the event and I have event ticket insurance. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Any NonInsurance Assistance services purchased are provided through AGA Service Company. Non-Insurance benefits / products are provided and serviced by AGA Service Company. All documentation and information required for your claim can be found on your claim filing confirmation. Your plan just has to be updated within 770 days of your original purchase. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. These details will feature in the confirmation email that you received from the missed event insurance provider. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy . For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. All documentation and information required for your claim can be found on your claim filing confirmation. What is Allianz Global Assistance Event Ticket Protector Insurance? Full refund. Please make sure to get refunded from your concert ticket insurance, guys! Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. "@type": "Answer", (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) Allianz Travel Insurance products are distributed by . "@context": "https://schema.org", At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. How do I file a claim for Event Ticket Protector Insurance? Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . Simply select "Yes" during checkout. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Stuff happens. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. 3 0 obj Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). All tickets 100% authentic and valid for entry! Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Premiums are non-refundable after the review period. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. How do I cancel Event Ticket Protector Insurance? Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! See your plan details for additional information. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Date of experience: 24 . The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . Your session has expired. Are AXS Premium tickets sold for every event? Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Check a Claim. Ticketmaster 2023. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Terms of Use. ", T&Cs may apply.'. Read on to learn more. "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. In other words, event ticket insurance protects the investment you make when you purchase event tickets.

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