It is very stressfull because we have to leave on wednesday already..HELP US please. Horrible. Relacionado con la reserva no funciono nada. Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. Completely destroyed our excited for our vacation. Ofertas de hoteles para largas estancias. Stay away, awful service, flight cancellation for Florida, can't go, paid deposit for hotel, will not refund me.They take your money and run, no customer service, no empathy. Hotel still available on their site but the huge price increase. We use dedicated people and clever technology to safeguard our platform. Like everyone else I am making a claim for taking my money. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Booked the Absalon Hotel in Copenhagen through Stayforlong. !This company is absolute scammers. Total scam of a company, if you like getting conned then book with this company.Had endless problems with them and had to call customer service on many occasions, didnt realise that they were charging me 2 per minute for me to chase them for their incompetence. After booking our package holiday we seen a separate hotel in Tulum that we also wanted to visit, so we booked 2 nights with refund protection at the hotel in Tulum through Stayforlong. It goes against our guidelines to offer incentives for reviews. Booked 2 rooms. Weve been waiting months for a refund but I thought maybe letting people know how to actually get ahold of someone would at least help someone else. Excellent price! I see they have ABTA certification anymore because they have had so many complaints of scamming customers and I was caught out by the website booking totally different dates. Nuestras directrices no permiten ofrecer incentivos a cambio de reseas. I prefer using big names, even if I pay a little bit more. accommodations so they can live long-memorable experiences. Turns out the booking was in my mums name as she had paid on her credit card. Luckily, my credit card company have disputed the payment. After making the booking (on a cancellable rate) - I called each of the hotels to confirm that the booking has been made, and that the room types were correct.I understand there is some negative feedback on this website however, I absolutely did not experience anything of the sort. WebGenuine company. WARNING!!!!!! I'm left without a hotel and flights i can't cancel. They're a scam. We had a beautifull room, I mail the hotel a few days after my reservation and everything was ok. Stayforlong always answered my questions by mail. We also ensure all reviews are published without moderation. X card without telling me when I made a reservation with them, and also apparently did not tell the hotel either.I paid the hotel only to discover that Stayforlong had billed my credit card as well.They are "disputing" the dispute and refuse to refund the charge. We did contact Stayforlong, and thats were it got really silly, all of a sudden they couldnt understand simple email contents , What do you mean no gym? Esperamos verte pronto en tus prximas vacaciones.Gracias,Equipo Stayforlong, Son unos sinvergenzas, reservo con cancelacin gratuita, y tres das antes del viaje, que se termina el plazo de cancelacin gratuita, accidente , envo partes de urgencia, fotos, hablo y escribo innumerables veces, respuesta, depende del proveedor, No recibo respuesta del tal proveedor y pasa el puente, tres das despus me comunican que no pueden hacer nada, porque no autoriza el cambio de fecha el proveedor, y se han quedado con el dinero por la cara, Fecha de la experiencia: 22 de febrero de 2023, Querida cliente,Muchas gracias por tu revisin.Pedimos disculpas por las molestias que le hayamos causado con respecto a . Then the hotel charged me for the hotel as well. 2023 Trustpilot, Inc. All rights reserved. Suggested companies are based on peoples browsing tendencies. Explained this on the phone to stay for long who are now saying they are unable to downsize my room and are in contact with the hotel for modifications ( hotel has confirmed no contact has been made regarding this booking only by myself directly ) in the end I request a refund and say I will deal with the hotel directly and guess what they have to speak to their suppliers who conveniently dont deal with customers directly and they also wont guarantee a refund yet I am getting emails saying booking and payment confirmed . Edited: 3 years ago Stay for long were one of the cheapest options for the hotel I was looking at.When booking I had an issue that made it look like the booking didn't go through, I then went through the part of the process again and it ended up booking two rooms, I phoned up, spoke to someone and shortly later had confirmation that the second room had been cancelled.I checked with the hotel at few days prior to my stay to make sure everything was fine. They have now told me I have lost my all together. Simply the worst company!! absolute waste of time using this company. The price was much lower than on the most popular booking site. Anyone can write a Trustpilot review. We realized that these customers deserve enhanced benefits to enjoy longer holidays and Nil. Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. The most unhelpful customer service ever! WebWhether youre looking for hotels, homes, or holiday rentals, youll always find the guaranteed lowest price. The company charged my credit card 1849. Called, emailed, and no response.Was conned out of over 900. AL FINAL NOS VIMOS OBLIGADOS A PAGAR UN ALOJAMIENTO POR NUESTRA CUENTA EN EL MOMENTO PORQUE LOS NIOS ESTABAN DESTRUIDOS. WebFlight bookings. A pesar de que tuvimos que posponer el viaje por un motivo de salud, nos disteis la oportunidad de cambiar de fechas, haciendo que este haya sido uno de los viajes ms fantsticos que hemos realizado a Madrid. No, nonrefundable reservations cannot be canceled after booking. My card couldn't be processed on their end to lock in my room for the remainder of the reservation. Anyone has booked through Traveluro website? Please, do not book with this company as you will lose your money and will have no chance of getting it back. WARNING! Change or cancel a rail booking. I supposedly booked a resort with Stayforlong at a very good rate -- better than any other site. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas. We booked our stay through stayforlong. This is my experience with Stayforlong. We were informed that the hotel we were staying at had a gym / keep fit area. This is a scam company. It was our first booking with stayforlong, therefore was a bit panicking at the beginning , however after made a booking , rechecked directly with Hotel Londres Estoril, Portugal for existing and confirmed booking on my surname. I booked on a high season in a 5 stars resort in RAK, the price was perfect & i found the same options which i choosed in my booking (Sea view + Half board)Thanks. However, I contacted them via the online chat on Facebook and by email and they responded to my queries and confirmed my bookings. Find out how we combat fake reviews. accommodations so they can live long-memorable experiences. They insisted you wasnt a recognised booking platform and they said we was lucky they had availability. Luckily we saw all the charges a few days before our stay. Takes days to receive return emails from Emily. Customers save the most on their accommodation and get to enjoy longer vacations at the best Last year we booked a 2 week package holiday to Cancun which was for August this year. FINAL UPDATE I have just returned from my 10 day stay in Mexico. Everything went very well. No worries with the booking or the hotel. I received th Fecha de la experiencia: 15 de abril de 2023. She claims she was going to have to get a different confirmation number from one of their vendors, and was going to call me back which she never did. (June 21)This is resulting in me taking Amex to court to recover the money. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. Bathrobes were supplied in every room. Long story short I called the hotel and stayforlong a few times. I have my voucher number. I rented the apartment based on the pictures on Stayforlong.com, as there was no real text to describe the apartment. WebRe: stayforlong.com 3 years ago Save Booked a hotel.Less than 4 weeks before departure I have received an email to say Sorry we have booked you into a BB by mistake. Anyone can write a Trustpilot review. I have been in contact with stay for long for 5 weeks now. So I have to pick my favourite child and leave the rest behind? They're emails continue to say they're looking into it and still no response 1 month later. Check the information on your booking confirmation. TO ANYONE OUT THERE WHEN YOU BOOK YOUR NEXT HOTEL RESERVATION YOU SEE THE NAME STAYFORLONG PLEASE DO NOT USE THEIR SERVICE THEY ARE A SCAM. Will email them within 15 minutes of booking, but they refused to help, hid behind policy and just took the money, so we lost 600. Hotels attract better customers because they are holidaymakers who stay more nights. Everything was absolutely ok, no problems with booking, payments and communication. See you soon Best regardsStayforlong Team. How Stayforlong get better prices in hotels and accommodations. Cancellation and final payment options were offered one week prior to departure. I booked a hotel in Jersey through Stayforlong and paid 58 deposit. (thankfully) They took my $37dollar already thou. See you soon Best regardsStayforlong Team. We offer different payment options suited to your needs. I pointed out that they had not provided the service that they were contracted to perform. My experience with stayforlong was a positive one. My experience with stayforlong was a positive one, I booked a hotel through them which was a lot cheaper than anywhere else. I read the reviews for stayforlong.com which were alright. However, when I read the reviews for stayforlong.co.uk, I was quiet sceptical as they were very bad. I cannot get in contact with stayforlong support. and its impossible to get through to them. !I still haven't received my refund!!! Hi V. Walters,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Browse our accommodations in over 85,000 destinations. Thank you for being in the travel market. AHORA ESTOY LUCHANDO PARA QUE ME DEVUELVAN EL DINERO, LA PEOR EXPERIENCIA DE MI VIDA CON ESTA EMPRESA. Do they make business on that?Tried to modify the booking 15 times, the mobile version of the site doesn't allow it- the page always sends you somewhere else and doesnt allow modification. Do not use. reward holiday makers with the best hotel offers the more nights they stay. Please access our Customer Support Portal. decided to make them the center of our efforts. A: After a week of waiting, the resort confirmed they had no reservation for me and didn't work with Stayforlong and had never heard of them. WebThe stayforlong site looked quite reliable. Error: Your website quotes We aim to provide you the HCN within 48-72hrs of completing your reservation, please where is this ? Three or four emails later, no feedback on their supposing investigations with their booking team. Money taken from account and still no hotel confirmation number! Hi Mark Swain,Thank you so much for your review.We sent you a private message in order to have more details about your booking. You will need the email used at the time of booking and your Itinerary number. I think this company is responsible for the fraud. Scam company please avoid, after I have made the booking and after taking the money from me they have asked me for extra money and when I said I want to cancel they said will send you your money back after 12 weeks, yet I have received nothing from them. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I also use them when I travel to Brazil in January for two hotels and again saved a lot of money. Dont use! I was sceptical because of some of the reviews, but everything was ok (with the reservation), except that no one answers the phone. I went ahead and approved the payment with my bank. decided to make them the center of our efforts. I booked and then read reviews afterwards, which then had me concerned, though I also saw stayforlong.com reviews which are more positive, but that is for the US site. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is why our team works hard to shake the I couldnt confirm with the hotel before arrival. We have booked hotel in January and week after booking Ive sent email to hotel which we should stay to confirm that my room is booked, hotel respond that they have no information about my booking so went back to stayforlong to confirm again where I was assured that hotel is booked and everything is fine but hotel will not have confirmation till 2 weeks before you travel, Ive already start been worried as never had this before. Esta vez no tuvimos ningn contratiempo en el check-in ni el check-out. Thank you.Best regardsStayforlong Team. Holiday Planning - How do you Protect Yourself? I will be contacting trip advisor regarding this sham of a company that they are allowing to advertise on their website! They said they would check it and did nothing. A: Please review your cancellation policy prior to cancelling your reservation, which was provided on the reservation confirmation page as well as your confirmation email. Also, please note you can contact our customer support team anytime if needed before, during and after your booking. Imagine the stress/headache after a long flight and being awake the whole night with a two year old only to come to this.Full refund and compensation is the least you can do!21/3/23 still no contact from Stayforlong. Verification can help ensure real people write reviews about real companies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All the staff are brilliant and very happy to help. Hotels attract better customers because they are holidaymakers who stay more nights. As always, we are here to help you through the process. We had a very straightforward stay so didnt need to contact them for any support therefore cant comment on that. Update : I decided to contact the hotel. I sent an email to the service that deals with reservations. They confirmed the reservation with the corre I have got my reservation number so I sent request to confirm my booking directly to the hotel. Please review your cancellation policy on your confirmation email before canceling your reservation. Saved our annual leave days for this trip and we had to cut short our holiday because upon our arrival we had to book another hotel for double the price because your company didnt pass on the information of our delay. I asked for my hotel confirmation number 3-4times and all the code or number they gave us was all fake ones. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Also they had other hotel in similar location be we been to told cancel previous reservation and made new one. I have contacted the hotel few days after booking and they did confirm they had reservation on my name & requests for upper floor etc. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. Genuine company. They are a 4th party reservation firm with zero authority to process payments or assist in any way. Report then block them on the site. HICE UNA RESERVA HACE UNA SEMANA Y LA HE TENIDO QUE ANULAR PERDIENDO LOS 50 DE SEAL PORQUE NO ME COGEN EL TELEFONO A NINGUNA HORA DEL DA Y NO ME LLEGA EL EMAIL DE CONFIRMACIN DE LA RESERVA POR LO QUE POR MIEDO A LLEGAR AL SITIO Y QUE NO EXISTIERA DICHA RESERVA HE ANULADO Y HE REALIZADO LA RESERVA DIRECTAMENTE CON EL HOTEL_NO LOS RECOMIENDO PARA NADA, Fecha de la experiencia: 04 de abril de 2023, Hola,Le pedimos disculpas por las molestias que le haya causado.Le hemos enviado un correo electrnico con detalles sobre esta reserva.Gracias,Equipo Stayforlong. I had a reservation no SH15913948 and I paid it all in advance . Trabajamos con especialistas y tecnologa avanzada para salvaguardar nuestra plataforma. Need Help Getting More Stayforlong Codes? Sin ningn problema y una de las webs ms econmicas que he encontrado. should something go wrong with your trip you are on your own. Scam. They withdraw money from your credit cardwhen you arrive at the hotel, 15 days after they have taken your money, the hotel has not received any payment! Retrieve your booking to change or cancel your flight, view/print your itinerary, request an upgrade, add your passport info, check in and much more. Hotels attract better customers because they are holidaymakers who stay more nights. Todo perfecto, ya habamo usado otras veces esta plataforma para reservar el mismo hotel. I actually broke in to tears how they were dealing with me and making it very difficult. To tell the truth I was a bit anxious about making a reservation on line with a company situated far from Canada but the price was great and finally everything went very well. I have asked for information about formal complaint which has been ignored. Awful. The more nights you stay, the less you pay. NO CONTRATIS NADA CON STAYFORLONG. We are absolutely satisfied with the service. This is why our team works hard to shake the Very, very disapointed. Hace ms de 24 horas que estoy intentando contactarme y del hotel me dicen que hable con stayforlong y de stayforlong que hable con el hotel. No problem when arriving & leaving the hotel. Stayforlong is a real fraud. We also ensure all reviews are published without moderation. Fecha de la experiencia: 06 de diciembre de 2022, Hice mi pago y reservacin por esta aplicacin y nunca registr en el hotel tuve que hacer una reservacin directamente por la web de hotel y hoy en da sigue la disputa y reclamo con el banco para que me reintegren mi dinero cobrado en mi tarjeta de crdito, Fecha de la experiencia: 29 de diciembre de 2022, Hola okerio rivero,Muchas gracias por tu revisin.Le enviamos un mensaje privado para tener ms detalles sobre su reserva.Gracias.AtentamenteEquipo Stayforlong. A: Book your hotel through Stayforlong for 3 or more nights with a great discount. Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. De la experiencia vivida, los puntos ms reseables son su ubicacin, la buena disposicin de su personal y la amplitud de las habitaciones. Impossible to get any response. Stay for long.be careful what you are booking. (stayfor long.com) they are Scammers! After 3 lockdowns and everything we have been through it is outrageous that they should try to make money selling false hope without any regard on the impact it can have on the people at the receiving end. We offer competitive rates for long-term stays because we believe these types of holidaymakers Nos han dado un desayuno suficiente.Lo malo: colchones muy incmodos se les notaba los muelles al dormir. Here are 8 tips for writing great reviews. Reservamos un apartamento, estaba confirmado y pagado llamo al resort la vispera para concretar la entrega de llaves y resulta que no tenamos la reserva hecha y estuvimos 24 horas antes del viaje con la angustia de que no tenamos alojamiento y estaba complicado para encontrar otro apartamento. We called the credit card company to dispute the charges and then called the hotel to find out there was no reservation under our name or with the bogus confirmation numbers stayforlong gave. Hi Charlotte Boye,Thank you so much for your review.We sent you a private message in order to have more details about your booking. ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. Booking was very easy but they aren't very transparent or easy to deal with if you need a change to your reservation. We have no recollection of any cancellation and rebooking. We were travelling with a toddler. It goes against our guidelines to offer incentives for reviews. Each time they promiss us that the will check it but still nothing. On arrival in Rhodes, none of this was true, we had booked a twin room, and had to argue at reception for one, a double was supplied!! I contacted Emily to get internal hotel reservation number. Stay for long is a scam, but a pro tip for anyone who wants to contact them and speak over the phone. My child became unwell and was not able to travel due to his medical condition. After providing all documents and when they were ready for refund they started asking more questions about my reservations. Where did you get images of bathroom facilities? Actually everything was flawless, booking confirmation was immediate. Sign up and we'll send the best deals to you. travel industry, developing new products and connecting our travellers with the best reward holiday makers with the best hotel offers the more nights they stay. The entertainment staff are on top of their game and are so much fun. Ms noches, mayor descuento. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I reserved for 9 days in Cuba at the end of february for march 31. Verification can help ensure real people write reviews about real companies. Fecha de la experiencia: 05 de enero de 2023. Hey, Not yet, my trip is in less than 2 months. I advise you to contact the hotel by mail so you'll have a written statement that everything's book Anyone can write a Trustpilot review. WebThe stayforlong site looked quite reliable. Hi Sewell,Thank you so much for your review.We sent you a private message in order to have more details about your booking. We have to pay at the hotel that means we have to pay twice the sum!!!!! If I had seen them before, I probably did not use the services of this website. I told them I preferred a refund. Please, don't book with them and getting refunded is gruelling task. June 5, 2022 Posted by: Category: Uncategorized; Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). Copyright 19962023 Fecha de la experiencia: 25 de diciembre de 2022. The rest of the staff were extremely pleasant. Hotel did manage to contact stayforlong the next day and all was sorted!Granted, we were lucky the person on reception was amazing, could have been a different story if he wasn't! Are you a partner looking for the extranet login? This company should not be operating and their customer service is beyond poor. We will be taking stay for long to task when we get back to the u.k. tomorrow. Booking.com. WebStayforlong: Hotel offers for 3 or more nights The best hotels for your vacations Check-in The more nights, the better the price Stay longer and get greater discounts You can pay I only receive emails saying that it has been escalated, and to be patient. We love long holidays | We are a hotel reservation website, specializing in 3 night stays and over.

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